Daily apartment rentals in Astana.

We coordinate payment via WhatsApp: by QR code, Kaspi Pay remote payment, a transfer through Kaspi, by invoice, or cash at check-in. The QR code works with any Kazakhstan banking app, and international guests can pay it with Alipay.

You can also book via Booking.com or Airbnb — your card is entered on their secured page; we never see card data.

For direct bookings the first night is paid at booking. Free cancellation is available no later than 24 hours before check-in. After that deadline, or in case of no-show, the first night is non-refundable.

The exception is apartments whose page says the booking is non-refundable: there, payment made at booking is not refunded on cancellation.

Full terms are in our refund policy.

For bookings via Booking.com or Airbnb, the cancellation terms selected on the listing page apply. Please review them before confirming the reservation.

Yes. From 7 nights, 5% off; from 28 nights, 10% off. On Booking.com and Airbnb the discount is applied automatically when booking for the corresponding number of nights.

Stays longer than 28 nights are formalized via a separate lease agreement — message us on WhatsApp.

Check-in is contactless. After full payment and booking confirmation, we send the address, instructions for entering the building, and the smart-lock code for the apartment. Check-in is possible any time after 14:00, including overnight.

Standard check-in is 14:00, check-out by 12:00. Free early check-in is available if the apartment is free in the morning. This depends on the schedule and is not guaranteed in advance. Please confirm a day before arrival.

If early check-in is critical (e.g., a morning flight), the only way to guarantee it is to book the previous night.

Late check-out is offered as a paid service — message us to arrange the cost.

We don't organize airport transfers. The easiest way is to call a car via inDrive or Yandex Go; a ride to the right bank typically costs 2,500–4,500 KZT. Taxis from the airport parking without an app are more expensive.

We don't offer luggage storage before check-in or after check-out. Lockers are available at the airport arrivals zone and at the Nurly Zhol railway station.

Everything needed for your stay is included: Wi-Fi, a fully equipped kitchen with cookware and appliances, bed linen and towels, a starter set of toiletries (shampoo, shower gel, soap, toilet paper), hair dryer, iron, washing machine with detergent. Final cleaning by our team is included — from you at check-out we expect basic tidiness (trash, dishes); see the house rules for details.

When you book directly, there is no service fee and no platform commission.

Parking is in public lots near the building under CCTV.

If needed, extra cleaning during your stay is charged separately. The price depends on the apartment size — approximately 5,000 KZT for a standard cleaning with linen change. Arranged on request.

Most of our guests don't need registration: for stays in Kazakhstan up to 30 days (inclusive) from the entry date, it's not required. This applies to citizens of Russia, other EAEU states, and most visa-free countries.

If you plan to stay longer than 30 days, registration is mandatory. From July 1, 2026 it will be processed online through the Ministry of Internal Affairs information system; before that date — through host-party notification.

If your stay will exceed 30 days, message us in advance — we'll help with the current procedure and confirm you with us as the host party. The only document needed is your passport.

Migration rules in Kazakhstan change periodically. Up-to-date information is available at egov.kz or from the migration police.

If something breaks, runs out, or you have a question — message us on WhatsApp at +7 776 131 17 17. We try to respond promptly.

On request, we issue a payment receipt, a service-completion act, and an invoice for legal entities. Send us the requisites at booking or right after payment.

Yes. The deposit equals the cost of one night.

It's charged using the same method as the booking payment, regardless of the channel (direct, Booking.com, Airbnb).

The deposit is fully refundable. We typically return it within 24 hours after check-out if the apartment is in order and there are no claims. If there are claims (damage, non-standard cleaning), the refund can take up to 3 business days while the matter is resolved.

If our cleaning team finds damage, stains, foreign smells, missing items, or the need for cleaning beyond standard — the remediation cost is withheld from the deposit. You will receive a report with photo documentation and supporting documents within 24 hours after check-out.

If the damage exceeds the deposit, the difference is compensated separately. The detailed retention and compensation procedure is in the house rules, sections 6 and 8.

A few key rules so every guest is comfortable:

• No smoking in the apartment or on the balcony, including e-cigarettes, vapes, IQOS, and hookahs
• No parties or noisy events
• Quiet hours after 22:00 — required by Kazakhstan law
• Guest count doesn't exceed what's listed for the apartment; extra guests only by prior arrangement
• Pets only by prior agreement

Full rules, including deposit retention and damage compensation procedures, are on the house rules page. They are part of the agreement and are accepted at booking.

Children — yes, we welcome guests with children. We don't provide a cot. Children under 3 are not counted toward the apartment's maximum guest number.

Pets — by prior arrangement and with an increased deposit. Message us before booking so we can discuss the details: species and size, length of stay, deposit amount. Without prior arrangement, check-in with pets is not allowed.

The old right bank (Saryarka and Baikonyr districts) is the pedestrian historic centre: the Ishim embankment, 19th-century merchant houses, the Rakhmadiyev State Philharmonic, summer concerts at the amphitheatre, restaurants on Kenesary Street. Quieter, lower prices, walking-friendly.

The left bank is modern Astana — Bayterek, Khan Shatyr, EXPO, the Triumph of Astana, the central mosque. Photogenic architecture, more shopping malls and chain restaurants.

The Atyrau pedestrian bridge connects the two sides in 5–10 minutes on foot. You can stay on the right bank and walk over to see the landmarks.

Most of our apartments are on the right bank, in Saryarka and Baikonur. On the left bank we have apartments near EXPO — 1–1.5 km to EXPO, the MEGA Silk Way mall and the Botanical Garden: handy for exhibitions and business trips.

Nursultan Nazarbayev International Airport (NQZ) is 15–17 km from our right-bank apartments and about 8–9 km in a straight line from those on the left bank, near EXPO. Options:

• Taxi via Yandex Go or inDriver — 25–35 minutes. Typical fare in off-peak hours is 2,500–4,500 ₸; higher at night and during rush hour. Easiest with luggage.
• City bus — schedule and fare on astana-airport.kz. About 40 minutes to the old centre, runs around the clock with longer night intervals.

We send the exact address and self-check-in instructions 24 hours before arrival (or right after payment for last-minute bookings).

Two days is enough for the standard route:

Day 1 — right bank (old centre). Walk from our apartments along Kenesary Street: the Kubrin and Silin merchant houses, the Seifullin literary museum in the 1846 wooden house (the oldest surviving building in the city), the Konstantin-Yelena Cathedral. Then to the Ishim embankment: the Kenesary monument, the open-air amphitheatre, a riverside walk to the Atyrau pedestrian bridge. In the evening — the Rakhmadiyev State Philharmonic (a concert, or just the 1963 Palace of Virgin Lands building) and dinner on Kenesary.

Day 2 — left bank. Across the Atyrau bridge (5–10 minutes on foot) or by taxi: Bayterek observation tower, Khan Shatyr, the Hazrat Sultan mosque, Triumph of Astana, the presidential alley. With extra time — EXPO (Astana 2017), the National Museum.

More detail on right-bank landmarks: /rightbank — 13 sites with photos and history.

Most of our apartments are on the right bank: the Atyrau pedestrian bridge is 2–3 km from them — best reached by taxi (5–10 min, usually 600–900 ₸). From our left-bank apartments near EXPO, Bayterek is about 4 km in a straight line — also easiest by taxi. We send the exact distance for your apartment when you book.

Across the bridge — 5–7 minutes to the left-bank embankment near the Congress Hall, then about 20–25 minutes on foot to Bayterek along the presidential alley. Or a taxi from the right-bank side of the bridge to Bayterek: 5–7 minutes, typically 600–900 ₸.

In the evening the bridge is lit and sometimes runs a colour-and-music programme — a popular photo spot.

Yes — and not only with companies.

By default your stay is covered by our public offer: it is a full contract that takes effect once you pay or check in, with nothing to sign separately.

If you need a signed document, we draw up a two-party service agreement — on paper or electronically. Message us on WhatsApp.

For legal entities the agreement comes together with the invoice, the service completion act (АВР) and the ESF. Bookings longer than 28 nights are covered by a separate tenancy agreement.

Yes. We are IP «Daily Rent», BIN 970117351696. Send us the company name, BIN and legal address — we issue an invoice, and you pay by bank transfer from the corporate account.

This is the standard arrangement for business trips: the employee stays in the apartment, the company pays against the invoice and receives the closing documents. Individuals pay by QR code (any Kazakhstan banking app or Alipay), Kaspi Pay remote payment, a transfer through Kaspi, by invoice, or cash at check-in.

Full bank details are on the Company details page.

For companies and sole proprietors we issue the full set of closing documents:

• Service agreement — a two-party contract, signed on paper or electronically. If you don't need a separate agreement, our public offer governs the relationship.
• Invoice for payment — before check-in, made out to your requisites.
• Service completion act (акт оказанных услуг, commonly called АВР) — after check-out.
• ESF — electronic invoice, issued in the state ESF information system on request.

IP «Daily Rent» operates under the simplified declaration tax regime and is not a VAT payer: invoices carry no VAT, and no VAT is passed through for offset.

Send document requests to hello@dailyrent.kz, stating your BIN/IIN, company name and requisites.